Refund Policy

Return Timeline:

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

Return Terms:

  • To be eligible for a return, your item(s) must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need to insert the label/receipt or proof of purchase in the box while returning.
  • We will replace the product incase any wrong/damaged item received.
  • Replacement/Exchanges can be done, Refund would not be provided due to low profit margins.
  • Incase you don’t like the item, you can ask for a replacement with another item(Difference amount has to be paid if new product price is higher than initial one)
  • Incase if you receive wrong size of shoes from what you ordered, we will replace it with original size without charging any shipping cost
  • If ordered watch is not working on arrival(do not panic), kindly check with local watch repairer before returning, as at times watch batteries may get loose during courier mishandling.
  • Kindly note that you may be subject for the shipping charges in returning the package to us.
  • We shall arrange the reverse pickup from your address, incase your pin code is not serviceable for return pickup, we will ask you to manually courier the product back to us.
  • Replacement product will be shipped only after we receive the returned product, subject to proper verifications.
  • After the pickup, replacements shall be processed/created within 8-15 business days(This may vary depending on circumstances like location, local holidays, and any other external factors outside our & couriers control.

How to raise a Return Request:

To start a return kindly visit: https://huskydusky.com/how-to-return-your-order/

OR

you can also contact us at support@huskydusky.com

Damages and issues:

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Note: Return Shipping Costs to be borne by customer in case of refunds, Exchanges are offered free of cost in-case defective or damaged products received.

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